Refund Policy

Last Updated: April 5, 2026

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At Drew's Popcorn, we take great pride in the quality and freshness of our products. However, due to the perishable nature of the food we sell, we have a strict refund policy to ensure the best possible experience for our customers.

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1. Returns and Refunds
We do not accept returns due to the perishable nature of our products. However, if your order is incorrect or if the items you receive are damaged, we are committed to resolving the issue.

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2. Incorrect or Damaged Items
If you receive an incorrect or damaged product, please contact us within 7 days of receiving your order. To process a refund or replacement, we may require the following:

      A photo of the damaged or incorrect item
      A description of the issue
      Your order number

Once we review the information, we will offer a full refund or send a replacement product based on your preference. Please note that any perishable items must be reported immediately after receipt.

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3. Order Cancellations
You may cancel your order within 1 hour of placing it. If your order has already been shipped or processed, we will not be able to cancel it. To cancel an order, please contact our customer support team as soon as possible.

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4. Non-Refundable Items
Due to the nature of our products, we do not offer refunds for:

Items returned without prior approval from our customer support team
Items that have been consumed or improperly stored

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5. Refund Process
If you are eligible for a refund, the amount will be credited back to your original payment method. Refunds typically take 3 business days to process. If you have any questions regarding the refund process, please don’t hesitate to reach out to us.

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6. Contact Us
If you have any questions about our Refund Policy or need assistance with a refund request, please contact us at:

Email: info@drewspopcorn.com